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I will not go into depth regarding my own annoyance and anger. Suffice it to claim that just after several several hours around the mobile phone, with a few really handy individuals, and visits to many Telus stores, I succeeded in returning the unit and cancelling the account.

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The new contacting element calls for unfamiliar callers to listen to a quick concept and manually react having a one-digit code. Such as, a primary-time dialer making an attempt to connect to a customer with the decision Handle function will be greeted with a short message stating “this selection has Phone Manage – to get by, remember to push 9.” The selection is randomly generated. As soon as the digit is pressed, the call will hook up.

Even so, the most effective just happened. Just after conversing with Telus enterprise, I was not satisfied with the strategy offered and requested for being tranferred to the LOYALTY dept. She modified the price of the information strategy but amplified the price of the cellular phone for the net of -$1. WHAT A JOKE!!!

I named Telus CS at 8.55AM Mountain time and they hanged up on me, stating which i ought to contact all through "standard Workplace several hours". Is this for authentic?

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The TELUS crew acknowledges that our function spans many Territories and Treaty spots and we have been grateful for the traditional Knowledge Keepers and Elders that are with us right now, those who have long gone just before us and also the youth that encourage us.

I devote about $4500 a yr with Telus. In January I obtained an outside digital camera for $seven/thirty day period but regretted it and planned to return it. It absolutely was new during the box - only plugged in to check it. Following a several several hours waiting around to the cellular phone I acquired that there's a $340 cost to cancel. That could be a lot for your $fifty digital camera. I pleaded Along with the agent to waive the rate considering the fact that I'm a faithful customer for thus extended. He mentioned a supervisor will call to discuss. No person termed again.  Per month later I tried once again. At last, in April, just after eight hours over the cell phone concerning this problem nearly that point, I gave my ultimatum… waive the higher cancellation rate or I cancel many of the services with Telus and go elsewhere. No. So, I cancelled every thing. A disgrace, because I have not experienced one particular concern Together with the TV, internet, or cellphones and preferred Telus… for over fourteen years. Although the $7 cost persisted. Sigh. Extra hours to the telephone. Why Is that this the only real way to communicate? It is so discouraging along with a colossal waste of your time.

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

I had to Make contact with CS now with Chat and also the Section I would like to Telus TV support Canada talk to is simply obtainable by cell phone. The CS on Chat organized a simply call back at an arranged time slot. When that Office called me later I received anything sorted out.

If an automated assistant asks for The key reason why of your respective phone, mention "I would want to make payment arrangements for my mobility bill".

Fixed conversations is going to be shut and saved for 90 days, and might be accessed in the Concept Centre throughout the My TELUS application. 

The TELUS group acknowledges that our do the job spans numerous Territories and Treaty parts and we've been grateful for the traditional Expertise Keepers and Elders who will be with us today, all those who have long gone before us as well as the youth that inspire us.