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Looks like a person dropped the ball on the Optik TV box. I'd personally stick to up with them to receive this sorted out.

Hello there RoHo_ and thanks for your time, our staff is going to be pleased to look into this with you. We will require more info with regards to your account so we'll send out you A non-public information shortly, many thanks!

The brand new calling feature necessitates not known callers to hear a brief message and manually reply by using a a single-digit code. For instance, a primary-time dialer striving to connect with a customer with the Call Regulate characteristic will probably be greeted with a quick concept stating “this amount has Contact Command – to have via, be sure to press nine.” The range is randomly generated. When the digit is pressed, the call will hook up.

Nevertheless, the best just transpired. Soon after conversing with Telus enterprise, I was not satisfied with the strategy offered and requested to become tranferred to the LOYALTY dept. She modified the cost of the information plan but greater the price of the cellular phone for the net of -$1. WHAT A JOKE!!!

  I see this for a waste of a month to month Monthly bill which I stuck with for three years.  I will discontinue it straight away when it my enslavement is finished.  This Invoice claims I owe more $25 alarm permit cost and After i make an effort to connect with their 1800 quantity I get this message you have skilled to get a health care warn bracelet and the girl refused to respectfully let me go due to the fact I am not fascinated.  Called back and chosen to bypass the offer you then have the information the range I have dialed has been altered to ___ so I phone that just one and have the same healthcare warn information, bypass that and the same message, contact number has been altered but towards the a person I dialed they stated it modified to.

The TELUS group acknowledges that our perform spans several Territories and Treaty places and we are grateful for the normal Understanding Keepers and Elders who are with us today, those who have long gone ahead of us along with Telus internet support the youth that inspire us.

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Including respectable vehicle-dial callers (like your physician’s Office environment for appointment reminders, or your son or daughter’s school) to the authorized record will probably be crucial – as these phone calls would usually never get via.

Irrespective, my recommendation is to NOT do business enterprise with these men and women as they are not sincere about the things they are offering, along with the offers / options they declare a customer is able to acquire are, in fact, Excessive misrepresentations of what is definitely offered.

What's even worse would be the destruction of any have confidence in customers experienced with organization, as well as the elevated skepticism. Enterprises Never assist when they insist on working with phones as well as Internet to perform enterprise, and make extensive utilization of contact facilities.

Depending on your description, the call you gained appears to generally be a rip-off. Telus takes customer protection extremely very seriously, and we want to guarantee you of the following:

I was just trying to leave some feedback (also to vent) so that maybe Telus can make interaction much easier Later on. The whole ordeal was very agonizing - all over a little digital camera I desired to return. 

Used to be the leader and the reason I have been a faithful Telus custiomer For some time. But This is often about to vary!!